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DELIVERIES                 
 

Trade Deliveries
 
Same day van deliveries
 
KMS offers a speedy van & motorcycle delivery service to the local trade around its branches. Depending on the proximity of your business from our branch, we can offer up to 8 deliveries a day. Please contact us for details of how often we deliver into your area.
 
Next day courier deliveries
 
We can offer special carriage rates to business customers who fall outside of our local delivery routes. Traders can benefit from our guaranteed next day 10am or 12 noon service. Please call for rates.
 
Mail Order Deliveries
 
These will include all deliveries being dispatched via our national carriers.
 
UK Deliveries
 
1-2 DAY DELIVERY    (standard size parcel)
Provided your order has been received by 3.45pm, most parcels will be received by the next working day. However this is not guaranteed and could in certain cases take up to 2 days. Deliveries are made Mon-Fri 8am-5.30pm only.
  
·         ‘Oversized’ parcels e.g. exhaust pipes, body panels etc will attract a higher carriage charge. After you have placed your order, a member of the sales team will advise you of the additional delivery charge. Please note ‘Oversized’ parcels can only be delivered on a 48hr service and you will be advised of the additional freight costs before payment is charged to your card.
 
·         ‘Over-Weight’ parcels (Over 25kgs) will attract a higher carriage charge. After you have placed your order, a member of the sales team will advise you of the additional delivery charge.
 
·         All orders must be received by 3.45pm latest for 1-2 Day Delivery.
 
·         Our ‘1-2 Day’ service does NOT include weekends or Bank Holidays.
 
·         Delivery services include ‘UK Mainland’ only and exclude Highlands & Islands and the following post codes:
AB10-56, DD1-11, FK1-21, PH1-16, TR21-25, BT1-65, BT71-94, IM1-9 & IM99
 
·         Deliveries to Northern Ireland, Highlands & Islands may attract an additional surcharge. After you have placed your order, a member of the sales team will advise you of the additional delivery charge. 
 
·         Very small packages may be delivered either by Royal Mail or Royal Mail Recorded Delivery. A signature is required by an adult aged 18 years or overfor all Royal Mail Recorded Deliveries.
 
·         Customers are advised to physically check their goods before signing the driver’s delivery sheet. Parcels received damaged, opened or tampered withmust either be rejected, or signed for ‘damaged’ or ‘opened’ or ‘tampered with’ accordingly. Claims may be rejected if this is not done.
 
·         Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ customers are advised to wait 7 days before submitting their claim.
 
·         A signature will be required for all goods being delivered. If, for any reason, you are not available to accept delivery, the Carriers will leave a Customer Contact Card at the delivery address advising you where the consignment has been taken and how to re-arrange delivery. Any additional costs are up to the discression of the Carriers.
 
·         If payments are made to KMS by credit or debit card, delivery can only be made to the Cardholder’s address registered by the Card Issuers. Deliveries cannot be made to a ‘third Party’ address e.g. direct to the Garage fitting the parts. Neither can goods be collected over the Counter if paid in this way.
 
·         KMS will not be liable for any consequential losses incurred due to any problems with their deliveries such as late or damaged deliveries.
 
 
International Deliveries
 
Export Orders can be placed online. Once we have received your order, a member of the sales team will contact you to finalise the order and advise you of the delivery charge to your destination.
 
Deliveries outside the UK (including Southern Ireland & the Channel Islands) will be classed as international. You will need to contact our sales team on 0044121 753 6468 for quotes. Your country may impose import duties and/or taxes on the parts that are being delivered to you. These Custom charges are NOT included in our prices and customers are advised to check with their local customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us, due to unpaid taxes and import duties, re-stocking fees may be charged to your credit card.